It is fundamental that one should listen without prejudice to the testimony of those suffering from addiction. Each patient has his or her own story to tell of why and how they became addicted and the different circumstances that caused their problem to worsen. Patterns may emerge, but invariably they have a problem, which is far beyond their own personal control.

It is unrealistic and naive to expect to cure every patient. One should not impose goals which more than likely will not be met, rather the patient should be allowed time to deal with often immense problems that may be slowing down progress.

Much emphasis is put on improving the physical well being of the patient, as without a healthy body one cannot expect a healthy mind.

There is no punishment and if someone’s behavior is erratic they may be restrained or told off but not rejected.